Terms of service
Terms of Service
Last Updated: [10 January 2026]
Contact Information
For questions regarding these Terms of Service, shipping, refunds, or orders, customers may contact us through the contact information provided on our website.
Intellectual Property
All content on this website, including text, graphics, logos, images, product descriptions, designs, trademarks, and software, is the exclusive property of the Company and may not be copied, reproduced, distributed, or used without prior written permission.
Orders
All orders placed through our website are subject to acceptance and availability.
We reserve the right to refuse, limit, or cancel any order for any reason, including but not limited to suspected fraud, pricing errors, inventory issues, or violations of these Terms.
Once an order has been processed and shipped, it may not be cancelled except where required by applicable law.
Fraud Prevention
We reserve the right to refuse service, cancel orders, restrict accounts, request additional verification, or report suspected fraudulent activity to relevant authorities or payment providers.
Returns and Refunds
Returns and refunds are governed by our Refund Policy.
Products that have been used, damaged by the customer, refused without valid reason, abandoned, unclaimed, or destroyed due to failure to collect delivery may not be eligible for refunds.
Refund eligibility shall be determined by the Company in accordance with applicable law and our published policies.
Chargebacks and Payment Disputes
Customers agree to contact us directly to resolve any order-related concerns before initiating a chargeback or payment dispute.
Submitting a chargeback for an order that was properly processed, shipped, and made available for delivery or pickup may be considered a breach of these Terms.
We reserve the right to provide shipping records, delivery records, tracking information, carrier communications, customer correspondence, and any other relevant evidence to financial institutions and payment processors to contest disputed transactions.
Customers may be held liable for any costs, fees, or losses incurred by the Company arising from fraudulent or unjustified chargebacks.
Shipping and Delivery
We will arrange shipment of your order to the delivery address provided at checkout. Delivery times are estimates only and are not guaranteed.
Customers are responsible for monitoring shipment tracking information and ensuring that they are available to receive their orders or make any necessary collection or delivery arrangements with the shipping carrier.
Customer Responsibility
Customers are responsible for ensuring that the shipping address, contact information, and delivery details provided at checkout are accurate and complete.
The Company shall not be liable for delays, losses, returns, or additional costs resulting from incorrect information provided by the customer.
Unclaimed Packages
Customers are responsible for collecting their packages within the timeframe specified by the shipping carrier.
If a customer fails to collect a package, refuses delivery, provides an incorrect delivery address, or otherwise fails to cooperate with delivery requirements, the package may be returned, abandoned, destroyed, or otherwise disposed of by the carrier.
In such circumstances, the customer shall remain responsible for all costs associated with the order, including the purchase price of the products, shipping charges, return shipping charges, storage fees, disposal fees, carrier penalties, and any other costs incurred by the Company as a result of the customer's actions or inaction.
Refunds, replacements, or credits for unclaimed, refused, abandoned, returned, or destroyed packages will be provided only where required by applicable law.
Acceptance of Terms
By accessing, browsing, or purchasing products from our website, you agree to be bound by these Terms of Service, our Shipping Policy, Refund Policy, and any other policies published on our website.
If you do not agree to these Terms, you must not use our website or purchase our products.